The National Local Government Customer Service Network is the peak industry body for customer service professionals within the Australian Local Government sector.

Why partner with the Network?

  • Directly access over 110 Australian Councils reaching approximately 3000 local government employees.
  • Members include Directors, Senior Managers and Coordinators whose portfolios include customer service with many also responsible for other sections within Council including IT, communications, records management and community development.
  • Big budgets! Our members have an average customer service annual operating budget of $1.4 million in addition to capital expenditure.
  • Many products and services purchased by our members do not require a formal tender process, therefore they directly request quotes from businesses they already know.
  • Our association celebrates 29 years of supporting our members in 2024
  • Premium Sponsors benefit from our team’s insight into leveraging your investment to maximise return on investment
  • Access to present at network meetings and sponsor showcase events
  • Opportunities to provide Member Only Specials
  • Additional opportunities include our National Conference, Awards program and National magazine.

Download the 2024/2025 Sponsorship Prospectus

Our Sponsors

Thank you to our sponsors for their invaluable support of the National Local Government Customer Service Network and its members.

Find out more