Register Login
  • Home
  • About Us
    • Executive Committee
    • Constitution
    • Publications
    • Careers at Council
    • Contact Us
  • Member Services
    • Join or Renew
    • Member Benefits
    • Members' Centre
      • Renew or Upgrade Your Membership
      • Sponsors Directory
    • Awards Program
    • Benchmarking Program
    • FAQS
    • Member Login
  • News
    • President's Message
  • Events and Training
    • Upcoming Events
    • Past Events
    • Training
    • 2022 National Local Government Customer Service Conference
    • 2022 National Awards
  • Sponsors
    • Sponsorship Opportunities
    • Our Sponsors
  • Contact Us
Publications

 

 

Publications

The National Local Government Customer Service Network's magazine's provide a wealth of member stories and case studies.

2019 National Conference and Awards Magazine

2019 National Conference and Awards Magazine

Contents

2019 National Conference Wrap Up

2019 Executive Leadership Panel

2019 Conference Presenters

2019 National Local Government Customer Service Awards - Read the articles on each of our award winners, highly commended and finalists

Join your National Network

Meet the 2019/2020 Executive Committee

Download

2018 National Conference and Awards Magazine

2018 National Conference and Awards Magazine

Contents

2018 National Conference Wrap Up

2018 Executive Leadership Panel

2018 Conference Presenters

2018 National Local Government Customer Service Awards - Read the articles on each of our award winners, highly commended and finalists

Join your National Network

Meet the 2018/2019 Executive Committee

Download

2017 National Conference and Awards Magazine

2017 National Conference and Awards Magazine

Contents

2017 National Conference Wrap Up

2017 Conference Presenters

2017 National Local Government Customer Service Awards - Read the articles on each of our award winners, highly commended and finalists

Join your National Network

Meet the 2017/2018 Executive Committee

Download

2017 National Service Matters Magazine

2017 National Service Matters Magazine

Contents

President’s Message - President Pauline Webb’s reflections on 2016/2017

2016 Conference and Awards - Celebrating the success of our 2016 National Conference and Awards

2017 Conference and Awards - An overview of the 2017 National Conference and Awards Program

Positive outcomes from Griffith customer service review

A new customer focused Civic Centre

Awards are the outward expression of internal commitment

How may we help you?

Transforming the customer experience in less than 3 years

Download
Home | About Us | Member Services | News | Contact Us | Login
© Copyright 2023 National Local Government Customer Service Network
ABN: 40 057 803 694
Privacy
Terms and Conditions

Powered by Member Jungle - Membership Management System