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Click on the sponsor's business name to find out how they can assist your Council and download resources.

Platinum Sponsors
Enghouse Interactive
Phone: 1300 932 266
Address: Suite 703, 80 Mount Street
North Sydney 2060 NSW AU
We are the world’s most reliable contact centre technology provider. Our global brand is built on our track-record of consistently honouring our commitments – to our customers, our staff and our shareholders.
Well Done International
Phone: 1300 551 796
Address: PO Box 5010
Nowra 2541 NSW AU
Well Done International is an Australian owned and managed 24×7 Council Contact Support specialist provider. Our approach to service delivery is different. Involvement in the NLGCSN since 2000 has made us more collaborative.
Premium Sponsors
Progress Training Systems Pty. Ltd.
Phone: 0411 358 333
Address: Huskisson 2540 NSW AU
Progress Training Systems specialises in creating and facilitating in-house people skills and social intelligence workshops and programs. Program topics include: Customer Service, Leadership Development, Adaptive Mindset for Resiliency, Social Style and Interpersonal Effectiveness, Teamwork, Presen... more »
Bing
Phone: 1300 309 800
Address: suite 54/26-32 Pirrama Road
Pyrmont 2009 NSW AU
Still sending mail the old way?  Bing’s EasyPost Virtual Mailroom is revolutionising how councils send customer correspondence, reducing manual work by 98% and helping lower your postal costs. With Bing’s EasyPost solution, staff across any department—even those working remotely—can send letters ... more »
Corporate Protection Services
Phone: 02 9238 7656
Address: Level 57, MLC Centre 19-29 Martin Place
Sydney 2000 NSW AU
Corporate Protection Services provided the Network and its members armed hold up training for many years.
Hague Australia
Phone: 03 8579 6566
Address: 46-50 Remington Drive
Dandenong South 3164 VIC AU
Hague Australia is extremely proud to introduce the Council network to a new type of Customer Management solution. Hague QMS extends beyond traditional service centre management, it also includes real-time Appointment Booking as well as interactive messaging. Customers can interact through mobile ... more »
Lonergan Research/Mystery Customer
Phone: 1300 601234
Address: 533 Kent Street
Sydney 2000 NSW AU
Lonergan is an independent strategic research consultancy that combines a wide range of disciplines and approaches to solve complex business challenges. Lonergan specialise in Insights Research, PR and Communications, Field Services, and Mystery Shopping through our subsidiary Mystery Customer. My... more »
Proto Partners Customer Experience Consultants
Phone: 02 8379 6600
Address: Suite 1302, 213 Miller Street
North Sydney 2060 NSW AU
At Proto, our goal is to empower our Clients to transform Customer Understanding into outstanding Customer Service.