Manage Your Membership
Update your details, renew, view your upcming events and purchases and enhance your profile.
Renew Your Membership
Renew your individual membership or for your team.
Welcome to The Network Library! The library contains tried and tested resources for you to use or be inspired by.
Explore the events calendar to register for meetings, workshops, coffee catch-ups and the annual conference.
View and download presentations and videos from past conferences, sponsors' showcase events and workshops.
In collaboration with leading digital learning provider, Peopleplan an exciting suite of subsidised eLearning modules and certificate courses designed for customer service staff is available to members.
Create new and/or participate in a range of discussion forums.
Find a member
Search and connect with our Council members from across Australia.
Find out how our invaluable and committed sponsors can assist your Council and download resources.
Find out all about the prestigious 2022 National Local Government Customer Service Awards.
Our ongoing dynamic polls are to help the Network review its offering and also understand topical items happening across local government.
National Benchmarking Program
The benchmarking program focuses on the four cornerstones of best practice customer experience: People, Customers, Technology and Financials.
Explore the current opportunities available in our member Councils.