National Local Government Customer Service Awards
The National Local Government Customer Service Network understands the importance of recognising, rewarding and showcasing the achievements of customer service professionals and Councils. In 2015, the Network launched the prestigious National Local Government Customer Service Awards.
The 2023 National Local Government Customer Service Awards Ceremony was held on Thursday, 9 November 2023 at Rydges Port Macquarie.
Announcing the 2023 Winners, Highly Commended and Finalists
National Customer Service Individual of the Year Award
Winner:
- Fraser Coast Regional Council - Michelle Sturgess-Love
Highly Commended:
- Campbelltown City Council - Melinda Oliver
- Lockyer Valley Regional Council - Christian Gutt
Finalists
- Blue Mountains City Council - Lisa Jennings
- Lockyer Valley Regional Council - Madonna Gibson
- Queanbeyan-Palerang Regional Council - Morgan Boyd
National Innovation of the Year Award
Winner:
- Lockyer Valley Regional Council
Highly Commended:
- Dubbo Regional Council
Finalists
- Camden Council
- Eurobodalla Shire Council
- Inner West Council
- Northern Beaches Council
- Shoalhaven City Council
- Toowoomba Regional Council
National Customer Service Team of the Year Award
Winner:
- Camden Council
Highly Commended:
- Dubbo Regional Council
- Toowoomba Regional Council
Finalists
- Blue Mountains City Council
- Campbelltown City Council
- Cessnock City Council
- Fraser Coast Regional Council
- Goulburn Mulwaree Council
- Inner West Council
- Lockyer Valley Regional Council
- MidCoast Council
- Shoalhaven City Council
- Southern Downs Regional Council
