The 2018 Judging Committee met on 11 September to determine the finalists in the prestigious National Local Government Customer Service Awards. Congratulations! The winners will be announced at the Gala Awards Dinner on Thursday, 18 October at Rydges South Bank.

Customer Experience Excellence Award
  • Camden Council
  • City of Canada Bay Council
  • Scenic Rim Regional Council
Customer Service Individual of the Year Award
  • Kerry Smith -Blue Mountains City Council
  • Carmen Roberts – City of Gosnells
  • Jenny McConville Southern Downs Regional Council
Customer Service Strategy Award
  • City of Canada Bay Council
  • Tamworth Regional Council
Innovation in Service Delivery
  • Cessnock City Council
  • Livingstone Regional Council
  • Lockyer Valley Regional Council
  • Northern Beaches Council
  • Western Downs Regional Council
Customer Service Team Leader of the Year
  • Damien Robinson – Blue Mountains City Council
  • Lee Wear – Camden Council
  • Jordie Craig – City of Gosnells Council
  • Meredith Hester – Wagga Wagga City Council
Customer Service Team of the Year
  • Blue Mountains City Council
  • Lockyer Valley Regional Council
  • Scenic Rim Regional Council
  • Western Downs Regional Council
National Local Government Customer Service Excellence Award
  • Camden Council
  • City of Canada Bay Council
  • Tamworth Regional Council

Find our more about this year’s conference and awards.