The Executive Committee have extended the early bird conference registration and awards submission deadline until 16 August 2019. Find out more.
Dear Colleague, In my first year as President, I’d like to welcome you to the 2019 National Local Government Customer Service Conference. Creating an amazing work culture that clearly shows who you are as a team and Council starts with leadership. When you create a work culture that matches what you envision, it starts to […]
Every year, the National Local Government Customer Service Network engages a consultant to undertake a national benchmarking program of customer service operations across Australia. Council who did not participate in the program, may also wish to purchase the most recent report/s which do not include Council’s individual identifiers. Download the Information Pack and/or order a […]