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2019 National Local Government Customer Service Conference and Awards

Find out more about the 2019 Local Government Customer Service Conference which was held 16-17 October at Rydges Port Macquarie. Congratulations to the winners of the National Awards which were announced at the Gala Dinner on 17 October.

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2019 National Conference and Awards Magazine – Out Now!

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2019 National Conference and Awards Magazine – Out Now!

2019 National Local Government Customer Service Conference and Awards

Join us at our annual conference and prestigious awards gala dinner from 16-18 October 2019 at Rydges Port Macquarie.

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2019 National Conference and Awards Magazine – Out Now!

National Benchmarking Program

The 2018/2019 program launches in July 2019.

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2019 National Conference and Awards Magazine – Out Now!

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Latest News

The Special Edition of the National Local Government Customer Service Network’s Magazine which celebrates our 2019 National Local Government Customer Service Conference and Award Winners, Highly Commended and Finalists is now available to download. Learn about the exceptional work our member Councils are implementing to achieve customer experience excellence.

The 2019 National Local Government Customer Service Awards were presented on the evening of 17 October at a gala dinner at the Rydges Port Macquarie NSW. Congratulations to the exceptional Councils, their teams and individuals. National Customer Service Excellence Award Winner – Lake Macquarie City Council Highly Commended – City of Tea Tree Gully Council […]