Frontline of local government

Supporting and developing customer service specialists

2016 National Local Government Customer Service Summit and Awards

Join us for an amazing conference in Wollongong from 19 - 21 October. Click here to find out for about the program, gala awards dinner and to register!

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Join us today to access templates, policies and events

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"The willingness of members to help and share ideas is overwhelming. Membership of the network provides us with exceptional value for money." - Kevin of Glenorchy, Tasmania

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Latest News

Are you looking for your next career opportunity. The new Cumberland Council in Sydney is looking for an experienced Customer Experience Manager.

As a newly formed Council, Cumberland wants to build a clear and progressive vision for the future. Council’s new long-term Community Strategic Plan will focus on a commitment to social and cultural cohesion, the local economy, our natural and built environments and local leadership. As a member of our new organisation, you will have an opportunity to drive community outcomes, programs and services and be part of a Council focused on being innovative, inspiring and delivering change.

Find out more.