Frontline of local government

Supporting and developing customer service specialists

2016 National Local Government Customer Service Summit and Awards

Join us for an amazing conference in Wollongong from 19 - 21 October. Click here to find out for about the program, gala awards dinner and to register!

Tools and resources at your fingertips

Join us today to access templates, policies and events

Satisifed Members

"The willingness of members to help and share ideas is overwhelming. Membership of the network provides us with exceptional value for money." - Kevin of Glenorchy, Tasmania

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Latest News

Are you looking for your next career opportunity. The new Cumberland Council in Sydney is looking for an experienced Customer Experience Manager.

As a newly formed Council, Cumberland wants to build a clear and progressive vision for the future. Council’s new long-term Community Strategic Plan will focus on a commitment to social and cultural cohesion, the local economy, our natural and built environments and local leadership. As a member of our new organisation, you will have an opportunity to drive community outcomes, programs and services and be part of a Council focused on being innovative, inspiring and delivering change.

Find out more.